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Official documentation for the Hayti Bon Sèvis Shipping platform — customer guides, administrator manual, hardware setup, and troubleshooting.

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Quick Start

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HBS — Quick Start Guide

Get up and running in 5 minutes. This document covers URLs, credentials, and first-time login.


1. Access URLs

PurposeURL
Public landing / trackinghttps://bonsevis-platform.preview.emergentagent.com/
Track a package/track/HBS000000000001
Commission a shipment/commission
Contact / Support/contact
Admin login/login
Admin dashboard/admin
Scanner (warehouse)/scan
Thermal label/label/<tracking_id>

⚠️ Backend API is prefixed with /api (e.g. /api/auth/login). You do not need to call APIs directly — the UI handles it.


2. Default Administrator Credentials

The system auto-seeds one root administrator on first boot. Use these to log in the first time:

FieldValue
Emailadmin@bonsevis.com
PasswordHBS@dmin2026!
Roleadmin (full access)

🔒 Change this password immediately after your first login (see ADMIN_MANUAL.md → Managing Users).


3. First-Time Login — Step by Step

  1. Open the platform in Chrome, Edge, or Firefox.
  2. Click the globe icon (top-right) → pick your language (Kreyòl by default).
  3. Click Login in the navbar, or go directly to /login.
  4. Enter the credentials above → click Sign In.
  5. You'll land on /admin — the dashboard.

Landmark checks on first login:

  • ✅ Navbar shows the HBS golden-lion logo.
  • ✅ Sidebar shows: Dashboard, Shipments, New Shipment, Scanner, Roles, Users, Audit Log.
  • ✅ Bottom-right shows two floating buttons: 📞 Call and 💬 WhatsApp.

4. Seeded Demo Data

The platform ships with three demo shipments so you can immediately test tracking, labels, and status flows:

Tracking IDRouteMethodStatus
HBS000000000001Miami → Port-au-PrinceSea FreightOut for Delivery
HBS000000000002Montréal → Port-au-PrinceAir FreightDelivered
HBS000000000003Santiago → Port-au-PrinceAir FreightIn Transit

Try tracking one now: /track/HBS000000000001


5. Roles Overview

RoleBest forKey capabilities
adminOwner / IT leadEverything (immutable role)
warehouse_agentDepot staffCreate shipments, receive packages, print labels
courierDelivery driversUpdate transit status, mark delivered
customer_serviceSupport deskView/edit client info, reprint labels

Full matrix → RBAC_MATRIX.md


6. Multi-Language

Click the globe icon in the navbar to switch UI language.

CodeLanguageNative name
ht (default)KreyòlKreyòl Ayisyen
enEnglishEnglish
frFrenchFrançais
esSpanishEspañol
ptPortuguesePortuguês

Your choice is remembered per browser (localStorage).


7. Next Steps


Liberté ou la Mort — Hayti Bon Sèvis Shipping © 2026